A linked account is one where a single Login email can be used by multiple participants - such as a parent email account linked to multiple children accounts.
When logged into your Player Portal, access Linked Records via your name dropdown in the header
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You can manage your linked records by selecting Link or unlink records.
You can link accounts that use your Login email (such as other family members) by searching for other records to Link. This way, you can have a single Login email, and view all family details.
- Go to Link or unlink records via your name dropdown in the header
2. Linked participants are displayed for your account
3. Click on the Search for other records to Link button, and select other records matching your Login email, then select Link selected Records to link these to your account.
When logged into the Player Portal, you can unlink accounts that are no longer required to be linked (such as children who have their own email address) by:
- Go to Link or unlink records via your name dropdown in the header
- Linked participants are displayed for your account
- Select Unlink on a linked account to unlink it. You can unlink accounts at any time.
You can unlink an account in two ways:
- Unlink and provide a NEW email address for that account, so that it can be managed separately from yours.
- Unlink and leave the account in the system as is. This allows you to re-link the account if the email address on the account remains the same as yours.